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Murshida

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • HRDF Approved & Claimable

Course Objectives

  • Deal directly with clients and carry the image of the company through them
  • Learn to carry themselves professionally in formal and informal business and social settings
  • Learn to address and socialize with people of all levels
  • Learn to easily transform their image, looks and confidence level

Target Audience

This course is design for Administrators, Clerks, Executives, Front line staff, Customer Service Officers, Assistant Manager, Manager and Supervisors who deal directly with clients.

Methodology

The session will be conducted using modeling, metaphors, individual reflections, games, role plays, group discussions, simulations, projects and physical activities.  

Course Modules

  • Module 1 – Introduction
  • Module 2 – Your Whole Being Transformation
  • Module 3 – The Body : How The External YOU Affects YOUR WHOLE BEING
  • Module 4 – Your Birth Gifts – How Your Body, Mind, Heart & Spirit Are Key To Your Transformation
  • Module 5 – Grooming Your Image
  • Module 6 – Colours To Enhance Your Look
  • Module 7 – How To Wear Makeup To Enhance Your Look
  • Module 8 – Clothes For Your Body Shape
  • Module 9 – Presenting Yourself To Your Clients
  • Module 10 – Body Language And Non-Verbal Communication
  • Module 11 – How To Brand Yourself In Your Work?
  • Module 12 – Designing Yourself To Meet The Needs Of Your Customers
  • Module 13 – Basic Business And Social Etiquette
  • Module 14 – Basic Western Dining Etiquette
  • Module 15 – Types Of Events (Jenis-Jenis Majlis)
  • Module 16 – Managing Formal & Official Events / Meetings (Aspek-aspek
    Pengurusan Pelbagai Majlis Rasmi Atau Formal)
  • Module 17 – Project And Activity
  • Module 18 – Understanding People
  • Module 19 – The Power Of Your Mind

Contact us for more information

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