• 4 hours of Live Online / Virtual Training
  • Pre & Post Assesment
  • 30 Days of Email / WhatsApp Support

Course Objectives

  • Learn how to establish a effective team environment for root cause analysis.
  • Clarify what is the problem is and is not.
  • Begin with the symptom of the problem, map the trail to the root cause.
  • Using data & investigating tool, to identify root cause.
  • Recognize common barrier to root cause analysis and apply technique to overcome those barriers.

Target Audience

Executive, Engineer, QCC & Supervisor / Line Leader


This Live Online / Virtual Training session will be conducted via a Live Streaming Platform in which the trainer will use interactive lecture and slide presentation to cover the modules stated below.

Course Modules

  • Module 1: Basic Statistic
    – Important using data / fact to solve problem
    – Quality Data
    – Descriptive Statistic
  • Module 2: Check Sheet for data collection
    – Type of check sheet
    – Choosing the suitable type of check sheet
  • Module 3: Pareto Diagram to prioritize which problem to tackle first
    – Use 80/20 rules to prioritize problem solving
    – Vital few and trivial many
    – Construct Pareto Chart
  • Module 4: Histogram to analyze distribution
    – Characteristic of histogram
    – Construct Histogram
    – Interpreting data from histogram
  • Module 5: Graph for presentation and monitoring progress
    – Type of graph
    – Why use different graph
    – Flowchart and its purpose
  • Module 6: Cause & Effect Diagram to identify possible cause
    – Characteristic and application of C&E diagram
    – Construct C&E diagram.
    – Do & Don`t on C&E diagram
  • Module 7: Scatter Diagram to study relationship between two parameters
    – Characteristic and application of scatter diagram
    – Constructing scatter diagram
    – Interpreting scatter diagram
  • Module 8: Control Chart for process monitoring
    – Different type of control chart
    – Special & common cause
    – Constructing control chart

Contact us for more information


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