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Brian Wee

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • HRDF Approved & Claimable

Course Objectives

  • Develop your skills and make a greater contribution to your manager and team.
  • Become more pro-active.
  • Communicate confidently with your manager, colleagues and other departments.
  • Deal with difficulties and pressures of working for more than one person.
  • Plan, organise and manage your time more effectively.
  • Apply top tips for writing emails and letters.

Target Audience

This two-day course is designed for PAs, executive secretaries and office professionals who want to be more proactive and skilled, in order to manage multiple responsibilities more effectively. More experienced/senior PAs may wish to consider ‘Professional Development for PAs and Executive Secretaries’.

Methodology

Lecture, role playing, case studies, management games and group dynamic.

Course Modules

Module 1 – What Makes a Successful Secretary?
Module 2 – Understanding Your Manager’s Role
Module 3 – Practical Time and Self-management
Module 4 – Communicating Effectively through Assertiveness
Module 5 – Handling Difficult Behaviours, People & Situations
Module 6 – Personal Development

Contact us for more information

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