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Rachel Lim

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • HRDF Approved & Claimable

Course Objectives

  • Write as you say and meant it
  • Enhance your brand with professional email writing
  • Avoid pitfalls in email writing that actually turns off people
  • Reply to difficult email such as an angry customer
  • Compose a professional email in a short time

Target Audience

Administrative, Secretary, Executives, Supervisors, Team Leader, Managers who wish to write faster and better in today’s business writing. No Prior Writing Knowledge is required.

Methodology

Please prepare emails that you face at work before coming to the workshop. We will use that as a model and build your own template to effective writing.
This workshop will involve case study, team discussion, individual work and practices to finally building your own template of email writing.

Course Modules

Module 1: Writing in Modern Business
Module 2: Create Structure in Writing for Success
Module 3: Writing Subject Tittle that is Effective
Module 4: Tips and Technique to Professional Email Writing
Module 5: Write or Reply to Difficult Email
Module 6: Email Etiquette

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