• 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • HRDF Approved & Claimable

Course Objectives

  • Record and data management systems and the related processes
  • Overview of the guidelines that relate to record and data management
  • Record and data management: data, storage and retrieval aspects
  • Planning a storage and retrieval system
  • Implementing and maintaining a filing system
  • Guidelines for retention and disposal of records
  • Archiving and disposal of records
  • Practical tips and templates for use at work
  • Practical application to own work environment and related types of data that are worked with
  • Good administrative practices and processes
  • Using technology effectively for data management
  • Quality Management Systems

Target Audience

Any personnel that handles data and records


This program will be conducted with interactive lectures, PowerPoint presentation, discussions and practical exercise.

Course Modules

Day 1:

  • Setting up a Data Management System
  • Evaluating your current data management system
  • Data Classification and Referencing System
  • How To Build A Referencing System:
  • Data Management Assessment Process
  • Controlling Access to Data and Ensuring Effective Security

Day 2:

  • Data Retention and Disposal
  • Filing Systems
  • Information Systems – Using Microsoft outlook to its maximum
  • Being Organised
  • Stationary management systems
  • Confidentiality of information

Contact us for more information


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