• 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • HRDF Approved & Claimable

Course Objectives

To enlighten the business organization particularly those involved in importation and exportation as to the relevant customs procedures. This training is designed  To give participants an overview and an in-depth understanding and knowledge of the functions of the various shipping documents and the import and export procedures.  To provide both the practical and theoretical aspects of the latest and the most effective ways of doing import and export.

Target Audience

This program is suitable for Managers, Executives, Officers, Team / Line Leaders and Supervisors


This is a highly interactive training program, whereby participants gain learning points through experiential activities.

Course Modules

Module 1: Overview of International Trade
Module 2: Economic Operators
Module 3: Regulatory Authorities and Border Agencies
Module 4: Import and Export Controls
Module 5: Import Processes and Procedures
Module 6: Export Processes and Procedures
Module 7: Use of ICT in Import and Export Processes
Module 8: Best Practices


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