Wijen Randhawa

  • 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • HRDFApproved & Claimable

Course Objectives

  • Assess their own thinking and communicating style preferences through a variety of profiling and benchmarking tools

  • Understand how to add value through critical thinking and innovative problem solving

  • Appreciate the vital importance that communication and active listening have in building a sustainable environment, where great decisions are consistently taken

  • Understand, at a detailed level, how to use a wide variety of problem-solving tools effectively

  • Develop their ability to think “outside the box”

  • Have obtained the necessary skills to make better business decisions

  • Recognise the difference between solving problems and finding solutions

  • Takeaway a toolkit of creative techniques to enable them to cope with the challenges which lie ahead

  • Determine pragmatic methods for effective management decision making

  • Appreciate the impact of personality on the decision-making process

  • Evaluate and apply a structured approach to generate solutions to organisational     issues when making decisions

  • Assess personal and organisational decision-making creativity and set an agenda for progression

  • Apply appropriate creative analysis techniques that generate successful solutions

  • Reducing workplace problems and issues through effective VUCA Conversation  strategies and techniques. The expectation in the VUCA world.

Target Audience

  • This programme is designed specifically for those professionals and managers from almost any area: HR, IT, Finance, Operations, Marketing and Strategic Planning. Including:
  • Technical and financial professionals making complex decisions – either short, medium or long-term
  • Supervisors and managers who wish to increase their effectiveness in problem analysis, developing creative solutions and decision making
  • Senior managers seeking to improve their own and their department’s approach to decision making and problem solving in a timely manner


This program will be conducted with interactive lectures, PowerPoint presentation, discussion and practical exercise.

Course Modules

  • Module 1: Defining the problem and fundamental principles

  • Module 2: Find Creative Solutions using creativity tools

  • Module 3: Reverse Brainstorming – PDCA LEAN METHODS and Effect diagrams

  • Module 4: Evaluate and select solutions – practical short cuts for quick decisions

  • Module 5: Problem Solving – A Summary of Advanced Techniques

  • Module 6: Developing critical and analytical thinking

  • Module 7: Developing creative thinking

  • Module 8: Communicating your ideas and decisions to your team

  • Module 9: Communicating your ideas and decisions to your team

Contact us for more information


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