• 2 Days of training
  • E-Certificate of Completion
  • E-Training manual
  • HRDF Approved & Claimable

Course Objectives

  • To understand VOC (Voice Of Customer) and align internal measurements to critical customer requirements
  • To apply basic Six Sigma tools and techniques in making process improvement
  • To understand key success factors and challenges in Six Sigma implementation
  • To lead and manage real improvement projects by applying DMAIC methodology

Target Audience

Suitable for Top Management, Managers and Executives


This stimulating program will maximize understanding and learning through lectures, discussions, case studies and practical activities

Course Modules

Module 1: Understanding Of Six Sigma
Module 2: Six Sigma Deployment
Module 3:- Basic Six Sigma Tools & Techniques
Module 4:- The Define Phase
Module 5:- The Measure Phase
Module 6:- The Analyse Phase
Module 7:- The Improve Phase
Module 8:- The Control Phase


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